Purpose, vision and values
We provide holistic quality services to people in need of care and support, enabling them to live life with dignity, independence, and wellbeing.
Purpose – why we exist
To provide holistic quality services to people in need of care and support, enabling them to live life with dignity, independence, and wellbeing.
Vision – our aspiration
Life as you define it.
Our Values
Excellence
We will…
- take the extra step willingly
- constantly implement better ways to do things
- be accountable for our development of skills and knowledge
- seek the best solutions for our clients, families, carers and ourselves.
Integrity
We will…
- ensure clients’ dignity and choice is respected
- be honest and transparent in all our dealings
- be accountable for our actions
- promote a culture of safe, inclusive and quality care services.
Equality
We will…
- put the person at the centre of everything we do
- value, accept and embrace differences
- not, in any circumstances diminish or undermine another’s efforts
- not, in any circumstances harass, bully or discriminate against anyone.
Respect
We will…
- maintain individual dignity when working with clients
- be constructive in our approach to one another
- be courteous in all our interactions and make time for people
- recognise others for their contribution.
Our palliative approach
At Glenview, we focus on living while acknowledging that dying is a natural process. Neither are shortened or prolonged.
We deliver compassionate and culturally sensitive care, ensuring good quality of life with skilled pain management.
During the illness and the bereavement phases, our palliative care team assist and support residents, their family, and friends.