FOR GLENVIEW FAMILIES, VISITORS AND VOLUNTEERS
Living with COVID
Glenview recognises the importance of families, visitors and volunteers to our homes and the contribution they make to our resident’s wellbeing.
Windsor Street and Korongee are now accepting visitors and volunteers. It is required that they all undertake a Glenview RAT test and wear a N95 mask to help keep our community safe and well, as mandated by Public Health.
Community levels of transmission remain high, and the risk of a reinfection incident remains very high. We have been advised by Public Health that they have seen facilities stood down from a lockdown scenario, to then fall back into an outbreak, and lockdown scenario within the same week.
We have put a plan together to open our doors and to keep them open safely, with your help and understanding. The following is in place to protect our vulnerable community:
- All visitors and volunteers must undergo a rapid antigen test (RAT test), including children. Unfortunately, we cannot allow children who cannot be RAT tested.
- This will take 20 minutes or more and you’ll be informed by text of the results. Please be patient as we start to open again, while keeping everybody as safe as we can!
- If your result is negative – you may visit. If the result is positive, you must leave the site immediately.
- The RAT test must be completed at the Windsor St or Korongee clinics, open from 8am – 9.45am and 12.30 pm – 4.30pm daily. The test may not be conducted at home or at any other clinic. This for your privacy and to minimise any risk to your loved ones.
- Please understand that we are not equipped or resourced to manage RAT testing outside of our clinic hours.
- Test results are valid for 24 hours, after that time you must take a new test at the Windsor St or Korongee clinic.
- All visitors and volunteers must wear an orange N95 mask, we’ll have one for you. You must always keep the mask on – it is crucial to prevent infection. Staff may remind you to adjust your mask or replace it. Cloth masks and surgical masks cannot be worn. The N95 mask is the most efficient in an aged care situation.
- Volunteers must also wear goggles or face shield, these are provided.
- Enter at main reception only, answer the screening questions on the iPad then share your negative test result with our friendly receptionist.
- Visit during these hours only please, weekdays 9am – 5pm and weekends 10am – 3pm.
- Taking residents out of the facility at this time of HIGH community transmission is NOT recommended. The ease which Covid could be passed onto other residents cannot be overstated. As a minimum requirement, residents going out will require a RAT test within 24 hours of return and another test 48 hours later.
- We are working to open our cafes soon. There will be some restrictions so that we can best manage the risk to residents, staff and visitors. Stay tuned.
Visit during weekdays 9am – 5pm and weekends 10am-3pm.
RAT test at Windsor St and Korongee clinics (tent near the main entrance), open from 8am – 9.45am and 12.30 pm – 4.30pm daily
N95 mask provided MUST always be worn.