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Visitor information

Glenview recognises the importance of families and visitors to our homes and the contribution they make to our resident’s wellbeing. We intend to keep your loved-ones safe and can do so with your help and understanding.

Visitors are always welcome but it’s best to visit when reception is open 9am-5pm weekdays and 10am-3pm weekends so that we can assist you with any enquiries. If you wish to visit outside reception times, please call Windsor on 6277 8800 or Korongee on 6145 6600 so we know to expect you.

Pets on a lead are appreciated and encouraged, but must remain outside the cafe.

Visitors may be limited if we are managing an outbreak of infectious disease.


All food not prepared by Glenview must be entered in the Food Register at reception and eaten within a few hours. Staff are not permitted to reheat or store food that was not prepared by our catering team. Read more.


  • All visitors must complete a RAT test each visit, on the day of entry, including children. Unfortunately, we cannot allow children who cannot be RAT tested.
  • You can self-test in the foyer using one of our packs or conduct your own test at home, on the day of entry. Bring a photo of the test result on your mobile and the negative test result in a zip lock bag.
  • Show the test result and photo with proof of date to our reception staff, who will then direct you to sign in.
  • All staff, volunteers and visitors are required to undertake a RAT test each visit. It is your choice if you would like to wear a surgical mask. Masks are provided. Mandatory mask wear may be neccessary in the event of an outbreak or a single infectious illness.
  • You are welcome to collect a test pack from reception between 8.30am – 5pm Monday to Friday and 10am – 3pm on weekends and public holidays. We can help you to conduct a test if you like.