Lucy O’Flaherty – CEO

Lucys career in community services began over 20 years ago, ranging in roles from practitioner to executive, leading her to her current role as CEO of Glenview.

Lucy is passionate about aged care and her focus is set on raising the bar in aged care standards, working tirelessly to create an inclusive community where people can live a good life, both now and into the future.

Her qualifications, experience and achievements are extensive, and she has worked in her early career as a Counsellor in areas of crisis support, homelessness and alcohol and drug misuse.

Lucy has significant experience in the areas of sector reform having led large teams through industry and legislative changes. Combined with her former career in hospitality and marketing, Lucy provides a well-rounded and practical approach to business through finding workable yet strategic solutions.


Some career highlights include:

> Tasmanian Australian Award for Excellence in Women’s Leadership 2017
> Australian Institute of Management’s Not for Profit Leader of the Year 2016
> Telstra Business Women’s Award finalist on 2 categories in 2013 & 2014
> Nominated for HESTA Unsung Hero Award 2013
> Awarded Tasmanian Aged Care provider of the Year 2013
> Two National Better Practice Awards for Service Excellence
> NAB/TCCI Business Leader of the Year award – corporate in 2012
> Awarded Employer of Choice in 2012


Lucys qualifications include:

> Current MBA student
> Graduate Certificate of Management
> Advanced Diploma of Social and Community Services (Management)
> Diploma of Social and Community Services
> Diploma of Solutions Orientated Counselling – Centre of Effective Therapy


Lucy professional associations include:

> Chair – ACSA Tasmanian Divisional Council
> Board Member – Aged Care Services Australia
> Board Member – Moonah Glenorchy Business Association
> Board Member – Working It Out
> Member – Australian Institute of Company Directors (AICD)
> Fellow – Australian Institute of Management (FAIM)